Cookie Policy
A cookie is a small file a website stores in your browser. Tell uses only cookies that are strictly necessary for the site and the app to work. We do not use advertising, tracking or analytics cookies, and we do not let third parties set cookies through our site. Because these cookies are needed for what you ask us to do, they do not require your consent; we tell you about them here.
1. The cookies we set
All of them are first-party (set by withtell.com), sent only over HTTPS, and not readable by scripts on the page.
| Cookie | What it does | When it is set | How long it lasts |
|---|---|---|---|
tell_session | Keeps you logged in. | When you log in or create an account. | 30 days, or until you log out |
tell_mfa_pending | Remembers that you entered your password while you type the two-step code. | At log-in, only with two-step verification on. | 10 minutes |
tell_domain | Remembers which of your websites (domains) you are looking at. | When you pick or create a domain in the app. | 1 year |
tell_hide_start | Hides the getting-started panel after you close it. | When you close that panel. | 1 year |
tell_setup_later | Remembers you chose to finish the guided setup later. | When you click Finish setup later. | Until you close the browser |
tell_demo_<name> | Keeps a password-protected demo report open after you enter its password. | When you open a shared demo link. | 7 days |
2. Visit statistics
We count page views with Cloudflare Web Analytics, which does not use cookies, local storage or fingerprinting and does not track you across sites. It sees the page, the referrer and the browser type, as any web server does.
3. Payments
When you subscribe or manage billing you go to Stripe's own pages, and Stripe may set its own cookies there (for example to prevent fraud). Those are covered by Stripe's cookie policy, not this one.
4. Your choices
You can block or delete cookies in your browser settings. If you block the cookies above, you can still read the public pages, but you will not be able to log in or use the app.
5. Changes and contact
If we ever add a cookie that is not strictly necessary, we will update this page and ask for your consent first. Questions: [email protected]. More about your data in the Privacy Policy.